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Agreed. Sent from my iPhone > On Oct 15, 2015, at 7:56 AM, Jamie Jacob <jjaceb@aj > > Dan, > >| hope this email finds you well even though | imagine you have been in the public limelight more than you prefer recently. > > The water issue in Flint has really disturbed me. | have read much about it and recently heard you on public radio. | know you well enough from our time on the Nature Conservancy board and traveling with you that you are equally disturbed with the Flint water issue. > > | realize your public comments have to be carefully worded and you chose to blame a portion of the reason the problem festered for so long on staff inexperience. > > Hopefully behind close doors you address this issue with staff more pointedly as | believe this is a case of department arrogance. The intransigent and uncooperative position by staff prior to being proven wrong is a case of arrogance. Arrogance is the worst character flaw that irks me to no end and that is really the source of the department's failure to serve the citizens interests. The culture of arrogance at the department has to be properly addressed to assure this does not happen again. | would hate to see staff be given a "free pass" by hiding behind "inexperience" as the culprit. > > lam not surprised that once you and Rick became focused on the Flint issue it was addressed very quickly. | have confidence in you but it will take sometime to regain the public trust. > > With warmest regards, > > Jamie S anpavirigs. com> wrote: > > > > > Sent from my iPad xxxEND_PAGE:deq19_b02_0037_0259_115